MacBook Help & Support Questions & Answers

MacBook Questions & Answers


When trying to startup the hard drive just clicks and the screen displays a folder with a question mark. What does this mean?

Question posted by Dave on April 12th, 2008


It usually means your hard drive is failing. Do a backup of your files asap.
Answer posted by Stanley on April 12th, 2008

I had this happen to me and it was very unfortunate. This means that the computer can't find a hard drive, and the clicking sound means that your hard drive itself is messed up. I took mine to the Apple store Genius Bar, and the guy told me that its too late to recover any files, and i needed a completely new hard drive. I got lucky and the guy put in a new drive for me for free.
Answer posted by Matt on May 14th, 2008

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